Social Media Community Guidelines

We ask that users treat each other with courtesy and respect at all times, particularly during disagreements.

We reserve the right to hide or delete any of the following types of content, and block users who share it:

• messages that are misleading or false; as a humanitarian organization we do not support spreading misinformation
• messages posted by anonymous or robot accounts
• deliberate provocation of other community members in the form of intentional trolling, troll baiting, or flaming
• racist, hateful, sexist, homophobic, slanderous, insulting or life-threatening messages
• messages that contain name-calling, personal attacks or potentially defamatory statements
• abusive, aggressive, coarse, explicit, vulgar, violent, obscene, or pornographic messages
• messages that infringe on copyrights
• messages for advertising purposes
• messages that suggest or encourage illegal activity

Mercy Corps works to build a better world where everyone is treated with dignity and respect, free of exploitation, harassment, and bias. To learn more about our ethics and policies, please visit mercycorps.org/ethics.

It is our responsibility to ensure team members, operations, and programs do no harm to the people and communities we work with or put anyone, especially vulnerable populations, at risk of abuse or exploitation. There are multiple methods for team members, partners, program participants, and community members to report feedback, concerns, or complaints at Mercy Corps. The Integrity Hotline comprises two different reporting avenues. The first is an email address: integrityhotline@mercycorps.org. The second is our third-party reporting platform where individuals can anonymously submit a report or find the phone number for their region and speak with someone confidentially. Click here to submit a report.

We appreciate your support and thank you for your cooperation.